Need a hand? We’re a tiny team and we read every message.
Text / SMS: (650) 223-5975
We reply within 1 to 2 business days (US Pacific time). For the fastest help, tell us your iPhone model, your iOS version, and what you were doing when the issue happened.
How do I cancel Taskly Pro?
Subscriptions are managed by Apple: open iPhone Settings, tap your name, tap Subscriptions, tap Taskly, tap Cancel. You keep Pro until the end of the current billing period.
I paid but Pro isn’t showing. How do I restore it?
Open Taskly, go to Settings, tap Restore Purchases, and make sure you’re signed in to the same Apple ID you bought with.
How do I delete my account and data?
In the app: Settings, then Delete Account. This permanently deletes your account and all synced content (tasks, focus history, settings) from our servers and clears the data on your device. You can also email us with the subject “Delete my account.”
Does my data sync across devices?
Yes. Your tasks, focus history, and settings are backed up to your account, so signing in on a new phone brings everything back. We don’t sell your data and we don’t run ads.
How do I add my Apple Calendar events?
In Taskly’s Settings, turn on the Apple Calendar option and allow calendar access. Your events appear on your schedule alongside your tasks. Taskly only reads your calendar; it never changes it.
How does the focus timer alarm work?
When a focus session ends, Taskly rings a real alarm, even on silent or in a Focus mode. iOS will ask you to allow alarms the first time you start a session. You can change this later in iPhone Settings.
How do reminders and notifications work?
Taskly reminds you shortly before a scheduled task starts and when its time is up. Allow notifications when first asked, or enable them in iPhone Settings under Taskly.